AI Phone
AI voice operations built for growth

Launch, manage, and scale your AI phone team from one responsive workspace.

AI Phone OS combines onboarding, verification, billing, agents, flows, numbers, analytics, and secure team collaboration into a single modern platform.

AI agents that answer, route, and qualify calls

Knowledge-driven responses with human handoff controls

Multi-tenant billing, onboarding, and audit visibility

Secure onboarding

Verify email, choose a plan, and invite teammates with secure acceptance flows.

Operational control

Manage users, roles, billing overrides, call assets, and audit activity without leaving the dashboard.

What you get

Products: AI agents, flows, phone numbers, analytics, and knowledge
Solutions: customer support, sales qualification, lead capture, and after-hours routing
Migrate: bring over numbers, prompts, and team workflows without disrupting service
Resources: onboarding guides, best practices, audit visibility, and support
Pricing: tenant plans with admin overrides when needed

Trusted by growing teams

The voice operations layer behind modern support, sales, and service teams.

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Inbound call operations

Route every caller to the right AI workflow, capture context, and escalate to humans only when it matters.

Outbound engagement

Run sales dialer campaigns, qualify leads automatically, and keep every callback action visible to the team.

Integrations and automation

Connect CRM, help desk, scheduling, and webhook systems so voice activity updates the rest of your stack.

Integrations

Integrations that keep your voice stack in sync.

Connect CRM, support, productivity, and analytics tools so every AI phone interaction updates the rest of your business automatically.

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Brand statement

AI Phone OS for reliable, measurable voice operations.

Built for teams that want faster response times, better routing, clear reporting, and a polished customer experience across every call.

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Case Studies

Customer stories your team can publish from the platform.

These stories can now be managed inside the admin system and will appear here when published. Until then, the section can fall back to curated sample content.

Healthcare

Support queues cleared faster for a multi-location clinic

Northwind

Northwind Health

Northwind Health used AI Phone OS to route inbound calls, handle repetitive appointment questions, and free up staff for high-priority patient issues.

Challenge

The clinic team was losing time on repetitive front-desk calls and long wait times during peak hours.

Solution

We deployed AI call routing, knowledge-backed answers, and managed escalation rules for sensitive requests.

Results

Wait times dropped and staff regained focus on patient-facing work without missing urgent calls.

faster first response

42%

Read story

B2B SaaS

Sales qualification scaled without adding more reps

Globex

Globex Revenue

Globex Revenue introduced AI-assisted outbound and inbound qualification so their team could focus on warm opportunities instead of screening every lead by hand.

Challenge

The sales team needed faster qualification without sacrificing consistency across every call.

Solution

AI Phone OS handled first-touch qualification, captured lead context, and sent structured call outcomes into the broader workflow.

Results

Reps spent more time in high-value conversations and less time on repetitive discovery calls.

qualified leads per rep

2.3x

View results

Field Services

After-hours coverage improved for a service business

Apex

Apex Home Services

Apex Home Services used AI Phone OS to keep calls answered after-hours, collect urgent-job details, and escalate true emergencies to on-call staff.

Challenge

Missed calls after business hours meant lost revenue and frustrated customers needing fast answers.

Solution

We set up an after-hours AI receptionist with scripted triage, callback capture, and emergency escalation logic.

Results

The company improved availability while keeping on-call human staff focused only on the most urgent work.

fewer missed after-hours calls

68%

Explore case study

Plans & Pricing

Choose Your Plan

Every plan includes business phone and team messaging. Add AI when you're ready. Pick the one that fits how your team works.

Save up to 50%Small business pricing shown in USD.
StarterSave 35%

Core

Connect your team & customers

$15/user/mo

$23 billed annually

Reliably run your business with unified voice, video, SMS, and digital channels with instant setup.

Inbound & Outbound Voice
Business SMS
Video Meetings
Screen & File Sharing
Call Routing
Team Chat
Mobile App
Add-On: XBert AI Receptionist
Most PopularSave 50%

Engage

Manage interactions at scale

$25/user/mo

$50 billed annually

Equip your teams with automation, advanced tools, and intelligent routing for personalized experiences at scale.

Everything in Core, plus:

Customer-to-Team SMS
Toll-Free Number & Minutes
Advanced Reporting
Inbound Call Center
Live Chat & Chatbot
Add-On: XBert AI Receptionist
NEW

Scale

Get everything in one package

$75/user/mo

Flexible monthly billing available

Win every conversation, measure every interaction, and use AI to optimize every customer journey.

Full Customer Experience Platform:

Voice & Web Chat
Blended Inbound & Outbound
AI Transcription & Summary
Skills-Based Routing
Journey Orchestration
Add-On: XBert AI Receptionist

FAQ

Questions teams ask before they launch.

A quick set of answers for teams evaluating AI Phone OS for support, revenue, and operational call workflows.

How quickly can we launch AI Phone OS?+

Most teams can start with onboarding, verification, and core call flows in a short setup window, then layer in numbers, routing, and integrations as they grow.

Can we connect our CRM and support tools?+

Yes. The platform is designed for CRM, scheduling, help desk, and webhook-driven workflows so call activity can update the rest of your systems.

What happens when a caller needs a human?+

You can configure AI agents to hand calls to the right team member, route by business hours, or escalate based on intent, urgency, or workflow rules.

Can different tenants manage their own team and billing?+

Yes. Tenant workspaces can manage users, invitations, verification, billing, settings, and usage while platform admins retain full oversight.

Do you support inbound and outbound calling use cases?+

Yes. AI Phone OS supports inbound answering and routing as well as outbound engagement, qualification, callback workflows, and campaign support.

How do we keep voice operations secure?+

The platform includes role-based access, onboarding controls, audit visibility, managed settings, and workspace-level administration for sensitive operations.

Ready when you are

Talk to an AI Phone specialist.

Book a Demo