Never miss a business call
AI Phone AI Agents answer every inbound call immediately, gather the right context, and route or resolve without putting callers on hold.
AI Agents
AI Voice and Sales Agents for Business
Deploy conversational AI agents that answer calls, contact leads, qualify prospects, schedule appointments, and route customer requests 24/7.
Key capabilities
24/7 inbound call answering
Outbound lead qualification and follow-up
AI-powered appointment booking
Intelligent routing and live transfer
Quick answer
AI Phone's AI Agents family includes inbound and outbound AI voice agents, AI SDR, AI Receptionist, and AI Answering Service — all designed to handle business phone calls, qualify leads, book appointments, and route customers around the clock without additional staffing.
Reach leads while interest is high
Outbound AI Agents contact new leads within seconds of form submission, qualify them conversationally, and hand warm prospects to human reps.
Core capabilities
AI Voice Agent (inbound)
Answer every inbound call immediately, resolve common queries, and route complex issues to human agents with full call context.
AI Receptionist
Greet callers, handle common requests, book appointments, and transfer to team members — available 24/7 without additional staffing.
AI Answering Service
Capture detailed messages, handle after-hours calls, and route urgent matters to on-call team members automatically.
Outbound AI Voice Agent
Run outbound calling campaigns, conduct initial lead conversations, and route warm prospects to human reps with a warm transfer.
AI SDR
Qualify new leads at scale via outbound AI calls, ask configured questions, and push structured results to your CRM.
Common use cases
Use case
24/7 inbound call handling for a dental practice
The AI Receptionist answers patient calls around the clock, books appointments, captures insurance information, and routes urgent calls to clinical staff — without any after-hours staff required.
Use case
Instant lead response from solar form submissions
The Outbound AI Voice Agent calls new solar leads within seconds of form submission, qualifies homeowner details, and schedules a site assessment appointment during the first contact.
Use case
AI SDR for high-volume outbound sales
The AI SDR dials through hundreds of contacts per day, introduces the company, qualifies based on configured criteria, and hands warm prospects to human reps with a live transfer.
Use case
After-hours answering for a medical practice
The AI Answering Service handles after-hours patient calls, collects detailed messages for morning follow-up, and immediately pages the on-call provider for urgent clinical matters.
How it works
- 1
Choose your agent type
Select from inbound AI Voice Agent, AI Receptionist, AI Answering Service, Outbound AI Voice Agent, or AI SDR based on your use case.
- 2
Configure the agent
Define the agent's persona, knowledge base, call handling logic, escalation rules, and the actions it can take — such as booking appointments or routing calls.
- 3
Connect to your systems
Link the agent to your CRM, calendar, or help desk so it can look up records, log outcomes, and sync conversation summaries automatically.
- 4
Deploy and monitor
Activate on your phone number or outbound campaign. Monitor conversation quality, escalation rates, and outcomes from the AI Phone dashboard.
Frequently asked questions
What can AI Phone's AI Agents do?
AI Agents can answer inbound calls 24/7, qualify leads conversationally, book appointments, collect customer information, handle FAQ questions, transfer calls to the right human agent, and conduct outbound calling campaigns — all without human involvement unless escalation is needed.
Are AI Agents available 24/7?
Yes. AI Phone's AI Agents operate around the clock, including outside business hours. You can configure separate after-hours behaviors, overflow handling, and voicemail workflows for periods when human agents are unavailable.
How do AI Agents hand off to human agents?
When a conversation requires human involvement, the AI Agent performs a warm transfer — announcing the caller's intent and key details to the human agent before connecting them. The call context and AI summary are also logged to your CRM automatically.
Can AI Agents handle outbound calling?
Yes. The Outbound AI Voice Agent and AI SDR products place outbound calls, introduce themselves as AI, conduct qualification conversations, and route interested prospects to human reps with a warm handoff.
What happens when an AI Agent cannot answer a question?
AI Agents are configured with escalation rules that trigger when a question falls outside the agent's knowledge base or when the caller requests a human. The agent performs a warm transfer to the appropriate team member or queue.