Integrations
Send Intercom contacts into AI Phone as leads through the developer API when you want an AI agent to call them.
Key capabilities
Quick answer
AI Phone does not have a native Intercom integration. AI Phone does not read Intercom conversations or write call activity into Intercom. If you want an AI agent to call an Intercom contact, Zapier, Make, or your own middleware can create that contact as a lead in AI Phone through the developer API. Call records stay in the AI Phone dashboard.
AI Phone does not have a native Intercom app or connector. Intercom connects through the AI Phone developer API: anything that can send an HTTPS request with your workspace API key in an X-API-Key header — a Intercom automation that calls a webhook, or an automation tool such as Zapier or Make — can create leads in AI Phone with POST /public/leads.
The lead is created in AI Phone as soon as the request succeeds. Auto Campaigns can have an AI agent call uncontacted leads during your business hours, ask your qualifying questions, and book appointments into a connected Google Calendar. Results stay in AI Phone; nothing is written back into Intercom automatically.
Send a new lead from Intercom to POST /public/leads with your workspace API key, and AI Phone creates it ready for follow-up. The /developers page documents every field with cURL, JavaScript, and Python examples.
GET /public/leads/{id} returns a lead you created, so Intercom or your middleware can check it from its side. GET /public/agents lists the AI agents in your workspace.
Export a contact list from Intercom and import it as a CSV file on the AI Phone Leads page when you want AI agents to work through an existing list.
Auto Campaigns has an AI agent call uncontacted leads automatically, inside the business hours you set.
Export leads as CSV from the Leads page or send them to a connected Google Sheet, then import them into Intercom if you need them there. AI Phone does not write call logs, summaries, dispositions, or recordings into Intercom.
Use case
A Intercom automation — or a Zapier or Make step — posts each new lead to the AI Phone developer API. Auto Campaigns then has an AI agent call the lead during business hours.
Use case
Call outcomes stay in AI Phone. When you want them in Intercom, export leads as CSV or work from a connected Google Sheet; there is no automatic sync back into Intercom.
No. AI Phone does not have a native Intercom integration, app, or connector. You can send new leads from Intercom into AI Phone through the developer API — from a Intercom automation that can call a webhook with a custom header, if your Intercom plan offers one, or through Zapier or Make.
Only new leads, and only one way: from Intercom into AI Phone through POST /public/leads (or a CSV import). AI Phone does not send call logs, AI summaries, dispositions, recordings, or SMS history to Intercom, and changes in Intercom do not trigger AI Phone unless your own automation sends a lead to the API. To get data out, export leads as CSV or send them to a connected Google Sheet.
No. AI Phone does not create, update, or comment on Intercom tickets, and calls are not logged in Intercom. Call records stay in the AI Phone dashboard.
Create an API key under Settings → Developers in the AI Phone dashboard. Then configure Intercom, Zapier, or Make to send an HTTPS POST to /public/leads with the key in the X-API-Key header and the lead's details in the JSON body. There is no Intercom sign-in or credential screen in AI Phone.
No. Nothing syncs to Intercom. A lead is created in AI Phone when Intercom or your automation tool sends it to the API, and data leaves AI Phone through CSV export or a connected Google Sheet, which receives new leads every few minutes.