What the Slack connection does
When a security event happens in your AI Phone workspace — currently, a password change — AI Phone posts an alert to the Slack channel behind your incoming webhook.
Integrations
Slack Security Alerts for AI Phone
Post AI Phone workspace security alerts to a Slack channel with an incoming webhook.
Key capabilities
Security alerts posted to a Slack channel you choose
Uses a Slack incoming webhook you create
Turned on from AI Phone workspace Settings
Currently covers password-change alerts
Quick answer
AI Phone can post workspace security alerts — currently password-change alerts — to a Slack channel. You create an incoming webhook in Slack, paste its URL into AI Phone workspace Settings, and turn on Slack notifications. That is the whole Slack feature: AI Phone does not post call summaries, AI agent notifications, lead alerts, or SMS activity to Slack.
What it does not do
There is no AI Phone app in Slack. AI Phone does not send call summaries, call or SMS notifications, AI agent activity, missed-call alerts, or lead notifications to Slack. Those stay in the AI Phone dashboard.
Core capabilities
Security alerts in Slack
Password-change alerts for your workspace are posted to the Slack channel you choose.
Incoming webhook setup
Create an incoming webhook in Slack, paste its URL into AI Phone workspace Settings, and turn on Slack notifications. Nothing is installed in Slack beyond the webhook.
Common use cases
Use case
Keep admins aware of account changes
Post password-change alerts to a private admin or security channel so unexpected changes are noticed quickly.
Frequently asked questions
Does AI Phone natively integrate with Slack?
In one narrow way. AI Phone can post workspace security alerts — currently password-change alerts — to Slack through an incoming webhook you create. There is no AI Phone app in the Slack App Directory and no other Slack feature.
Does AI Phone post call summaries or AI agent notifications to Slack?
No. Call summaries, call and SMS notifications, AI agent activity, and lead alerts are not sent to Slack. They are available in the AI Phone dashboard.
How do I set up Slack alerts?
In Slack, create an incoming webhook for the channel you want. In AI Phone, open workspace Settings, paste the webhook URL, and turn on Slack notifications. You need permission to manage workspace settings.
Which events trigger a Slack alert?
Today, a password change in your AI Phone workspace. The Slack alerts are security alerts only; call and lead activity is not posted to Slack.