AI Phone

Integrations

Connect via developer API

Using Zoho with AI Phone

Send new Zoho CRM leads into AI Phone through the developer API so an AI agent can call them.

Key capabilities

Send new Zoho CRM leads to AI Phone through the developer API
No-code option through Zapier or Make
AI agent follow-up with Auto Campaigns
Export results as CSV or to Google Sheets

Quick answer

AI Phone does not have a native Zoho integration. Zoho CRM can send new leads into AI Phone through the developer API — from a Zoho workflow webhook that supports custom headers, or through Zapier or Make — and AI agents can then call them with Auto Campaigns. AI Phone does not write calls or notes back to Zoho; export leads as CSV or send them to a Google Sheet.

How Zoho connects today

AI Phone does not have a native Zoho app or connector. Zoho connects through the AI Phone developer API: anything that can send an HTTPS request with your workspace API key in an X-API-Key header — a Zoho automation that calls a webhook, or an automation tool such as Zapier or Make — can create leads in AI Phone with POST /public/leads.

What happens after a lead arrives

The lead is created in AI Phone as soon as the request succeeds. Auto Campaigns can have an AI agent call uncontacted leads during your business hours, ask your qualifying questions, and book appointments into a connected Google Calendar. Results stay in AI Phone; nothing is written back into Zoho automatically.

Core capabilities

Lead intake through the developer API

Send a new lead from Zoho to POST /public/leads with your workspace API key, and AI Phone creates it ready for follow-up. The /developers page documents every field with cURL, JavaScript, and Python examples.

Read leads back

GET /public/leads/{id} returns a lead you created, so Zoho or your middleware can check it from its side. GET /public/agents lists the AI agents in your workspace.

CSV import for existing lists

Export a contact list from Zoho and import it as a CSV file on the AI Phone Leads page when you want AI agents to work through an existing list.

AI follow-up with Auto Campaigns

Auto Campaigns has an AI agent call uncontacted leads automatically, inside the business hours you set.

Data out by export

Export leads as CSV from the Leads page or send them to a connected Google Sheet, then import them into Zoho if you need them there. AI Phone does not write call logs, summaries, dispositions, or recordings into Zoho.

Common use cases

Use case

Call new Zoho leads automatically

A Zoho automation — or a Zapier or Make step — posts each new lead to the AI Phone developer API. Auto Campaigns then has an AI agent call the lead during business hours.

Use case

Review results, then export

Call outcomes stay in AI Phone. When you want them in Zoho, export leads as CSV or work from a connected Google Sheet; there is no automatic sync back into Zoho.

Frequently asked questions

Does AI Phone natively integrate with Zoho?

No. AI Phone does not have a native Zoho integration, app, or connector. You can send new leads from Zoho into AI Phone through the developer API — from a Zoho automation that can call a webhook with a custom header, if your Zoho plan offers one, or through Zapier or Make.

What data moves between AI Phone and Zoho?

Only new leads, and only one way: from Zoho into AI Phone through POST /public/leads (or a CSV import). AI Phone does not send call logs, AI summaries, dispositions, recordings, or SMS history to Zoho, and changes in Zoho do not trigger AI Phone unless your own automation sends a lead to the API. To get data out, export leads as CSV or send them to a connected Google Sheet.

How do I set up Zoho with AI Phone?

Create an API key under Settings → Developers in the AI Phone dashboard. Then configure Zoho, Zapier, or Make to send an HTTPS POST to /public/leads with the key in the X-API-Key header and the lead's details in the JSON body. There is no Zoho sign-in or credential screen in AI Phone.

Does anything sync between AI Phone and Zoho in real time?

No. Nothing syncs to Zoho. A lead is created in AI Phone when Zoho or your automation tool sends it to the API, and data leaves AI Phone through CSV export or a connected Google Sheet, which receives new leads every few minutes.

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