One number, every channel
Route calls and texts to the right team members using business hours, skills, departments, and availability without juggling multiple tools.
Cloud Phone System
Business Phone System for Voice and SMS
Manage business calls, phone numbers, teams, routing, recordings, and SMS from one connected communications platform.
Key capabilities
Inbound and outbound voice and SMS
Phone number management and team routing
Call recording and disposition
CRM and workflow integrations
Quick answer
AI Phone's Business Phone System is a cloud communications product that helps businesses manage inbound and outbound calls, SMS, team routing, phone numbers, and call recordings from one connected workspace. It integrates with CRM platforms and supports workflow automation.
Recordings and outcomes
Capture every conversation automatically and log dispositions so managers have a complete picture of customer interactions.
Related Products
Frequently asked questions
What is a cloud business phone system?
A cloud business phone system manages all company voice and SMS communication through the internet rather than on-premises hardware. It provides phone numbers, call routing, voicemail, recording, and team management — accessed through a web or desktop app with no physical PBX required.
Can AI Phone port our existing business phone numbers?
Yes. AI Phone handles number porting from your current carrier. The process typically takes three to five business days depending on your carrier, and existing calls continue working during the transition.
Does AI Phone work for remote and distributed teams?
Yes. AI Phone is cloud-based, so team members access it from any location with an internet connection — office, home, or mobile — using the same business number and team routing configuration.
Does AI Phone replace our existing phone hardware?
For most teams, yes. AI Phone works through the browser and desktop/mobile apps so desk phones are not required. Existing SIP-compatible phones can also be registered to AI Phone if hardware is preferred.